Peace of Mind from Day One
Every new Tier 4 Komatsu construction machine includes Komatsu Care Complimentary, a factory-backed program that covers the first three years or 2,000 hours of scheduled maintenance, whichever comes first.
- This coverage includes:
- Genuine Komatsu parts and certified labor
- 50-point inspections by factory-trained technicians
- Regular oil sampling (KOWA)
- Komtrax remote monitoring support
- Two Komatsu Diesel Particulate Filter (KDPF) exchanges and two SCR maintenance services for up to five years or 9,000 hours
These services help improve uptime, reduce ownership costs, and increase resale value at no extra charge.
Coverage That Grows With You
After your complimentary coverage period ends, Komatsu offers several extended programs to fit your operation and budget.
- Komatsu Care Plus: Provides extended maintenance coverage with national support, automatic scheduling, and a 10,000-hour major component assurance. It gives you predictable maintenance costs and peace of mind for the long run.
- Komatsu Care Plus II: Combines maintenance and repair coverage into one easy-to-manage program. With OEM-backed repairs, diagnostics, and genuine parts, you can plan your maintenance budget with confidence for up to 12,000 hours.
- Komatsu Care Plus III: Offers complete coverage for maintenance, repairs, and consumables such as filters, wiper blades, and batteries. Billing is based on cost per hour, so you only pay for what you use. No hidden fees and no surprises.
- Komatsu Care Advantage: Extends protection even further with flexible repair coverage for powertrain, hydraulics, or full-machine systems. Repairs are performed by Komatsu-trained experts using genuine parts, helping you protect your investment for years to come.
Technology That Keeps You Connected
Every Komatsu Care plan is supported by My Komatsu, an online portal that gives you instant access to service history, program details, and machine health data.
You can:
View maintenance records and claims
Track coverage and upcoming service
Access telematics data across your entire fleet
Request quotes or order parts online
My Komatsu helps you monitor equipment performance, manage costs, and keep your operation running efficiently from anywhere.
Added Value for Your Fleet
Machines enrolled in Komatsu Care Plus, Plus II, or Plus III are eligible for Komatsu Certified status at resale or trade-in. A verified maintenance history from certified technicians can help increase your machine’s resale value by up to 10 percent, giving you even more return on your investment.
Why Komatsu Care Matters
Choosing Komatsu Care is more than a maintenance decision. It is a proactive way to protect your equipment, your time, and your bottom line. With predictable costs, genuine parts, and expert service, you can work with confidence knowing your fleet is in good hands. And when you partner with Kirby-Smith Machinery, you gain a trusted dealer network that stands behind every machine and every customer, every step of the way.
Get Started Today
Protect your investment and simplify your maintenance with Komatsu Care. Contact your nearest Kirby-Smith Machinery branch to learn more about available programs, pricing, and how to get started.
Visit kirby-smith.com or call your local branch to learn more or speak with a product support representative.
You can also explore full program details in Komatsu’s official brochure here: View the Komatsu Brochure
