Product Service Manager, Crushers brings first-hand perspective to customers in the sand and gravel industry
Even before recently joining the Kirby-Smith Machinery team, Carlos Vega felt like he was part of the family.
“I have known a lot of people from Kirby-Smith for a long time, and we always got along very well. I knew I’d fit in,” said Vega. “Kirby-Smith has the same high standards as I do. I really enjoy the positive atmosphere and the way the company believes that everyone, including its employees and customers, are like family.”
Vega brings that same attitude when he assists customers in his new role as Product Service Manager, Crushers. He has a wealth of experience in running sand and gravel operations, as well maintaining the equipment that goes along with them. His goal is to help customers maximize production and run their crushing spreads more efficiently.
Customers benefit from wealth of knowledge
“Carlos’ experience is a valuable asset,” said West Texas Area Manager Chuck Thompson. “He passes along best practices to help customers get the most value from machinery as well as reduce owning and operating costs. Customers appreciate that he’s been in their shoes. Carlos has a unique, first-hand perspective.”
Vega’s relationship with Kirby-Smith is nearly two decades long. He worked for a sand and gravel operation that began purchasing Komatsu equipment in the early 2000s when Thompson was a Territory Manager. Some of the first WA500 loaders Vega used were on the job well beyond 20,000 hours.
“That longevity was due, in large part, to the way Carlos approached maintaining those machines, along with assistance from Kirby-Smith,” said Buck Lawson, Komatsu District Manager, who has also built a strong relationship with Vega. “A long time ago, Carlos shared his appreciation for Komatsu quality and the world-class support from Kirby-Smith. He said it seemed like a great place to work.”
“I was looking for a change and a challenge, and the company had the right fit at the right time,” said Vega. “It’s been a great move."